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How to Fix the HP Software Framework Is Not Installed Error in Windows
Have those special functions suddenly stopped working on your HP computer? Maybe you've seen this Hotkey Support error message, and you're wondering how to fix it. Both refer to drivers that come pre-installed on HP computers and enable Hotkeys to run. There are many keyboard shortcuts that can make your life easier when you spend a lot of time in front of your screen, especially if you don't like using your mouse. Shortcuts save time and increase productivity, and hotkeys are no exception.
When paired with the F n key, hotkeys are keys that allow you to perform special functions without going into the settings. These keys have a box around a symbol, word, or number to highlight their special function. Normally, hotkey drivers are pre-installed and run automatically on startup, but sometimes they will unexpectedly quit running and need to be re-installed.
This may happen when you update drivers or install new programs, or during automatic Windows Updates. You don't even have to uninstall the old driver first. When the error message pops up, users are prompted to install the HP Software Framework from the link provided.
The good news is the HP Support Assistant will work in its place. Head to the HP Support Assistant page. Click on the red HP Support Assistant button to install. Once the file is installed, restart your computer, and your hotkeys should be functional again. Just type System in the Windows search box. Then click Open and locate your model number.
Scroll down to identify your product and enter your model number. Then click on the Software, Drivers, and Firmware tab. This will bring up a list of drivers compatible with your device. Click on Software-Solutions. Follow the on-screen instructions to install the software. When the file installation is complete, restart your computer, and your hotkeys should be working again. Some users think of the HP Framework Support and the Hotkey Support software as bloatware or unnecessary software bundled with their computer and may want to get rid of it.
HP advises against uninstalling these drivers as your system may not work properly if you do. If you feel the HP support software slows your device down, you can choose to prevent it from opening on startup. That way, it is still available if you need it.
Use these keyboard shortcuts to boost your Zoom workflow on Windows and macOS. Shari is a Canadian freelance technology, education, and real estate writer, and a regular contributor to MakeUseOf.
Here's how you fix the error. What are Hotkeys? Share Share Tweet Email. Shari Talbot 17 Articles Published. Subscribe To Our Newsletter Join our newsletter for tech tips, reviews, free ebooks, and exclusive deals! Submit Loading One More Step…! Please confirm your email address in the email we just sent you. How to Cancel Amazon Music Unlimited.
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